Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You’ll receive another notification once your order has been shipped.
Please note: During high-volume periods (such as new drops or sales), processing times may be slightly longer.
Domestic Shipping (Australia)
We offer standard and express shipping options:
-
Standard Shipping: 3–7 business days
-
Express Shipping: 1–3 business days
Shipping times are estimates and may vary depending on your location and postal service conditions.
International Shipping
We currently ship worldwide. Delivery times vary by destination:
-
Standard International: 7–15 business days
-
Express International: 5–10 business days
Customs, duties, and taxes may apply depending on your country. These fees are not included in the product price or shipping cost and are the buyer’s responsibility.
Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number to follow your package’s progress. Please allow up to 24–48 hours for tracking information to update.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at support@lxryvoid.com with your order number and details. We’ll work quickly to resolve the issue.
Shipping Changes
For address changes or order adjustments, please contact us within 24 hours of placing your order. After that window, we can’t guarantee modifications.
Contact Us
If you have any questions about your shipment or need assistance, reach out to our team at support@lxryvoid.com.